FAQ

gallery coffee image 5

ABOUT ORDERS AND PAYMENTS

DO I NEED TO CREAN AN ACCOUNT TO ORDER?

Nope. Select the item you want, and you are ready to go!

HOW DO I PLACE AN ORDER?

Once you decide the goods that you want and the quantity, click “Add to Cart”. From there, you may continue shopping or proceed to check out and make payment

HOW DO I KNOW IF MY ORDER IS CONFIRMED?

You will receive a confirmation email from us!

ABOUT DELIVERY AND POSTAGE

WILL MY GOODS BE SAFE AND IN GOOD CONDITION?

Yes! Definitely!

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

We usually ship within 3 business days after order confirmed. And depends on the courier service. It should be not more than 3 working days too. You will be notified via email of your tracking codes

gallery coffee image 2 1

ABOUT CENCELLATION AND RETURN POLICY

CAN I RETURN A PRODUCT?

Products may not be returned or exchanged. We take quality very seriously and each product that leaves our store has been looked over and over again.

We hope that you understand our no exchanges or return policy and the reason behind it. If you find yourself in the worst case scenario, do email us with photos of evidence

CAN I CANCEL MY ORDER?

You are allowed to cancel your order before the payment has made. If you have already paid, however, the right to withdraw is no longer in force.

Click to Chat!
Loading...